Amenities- Air conditioning
- Serviced weekly
- Pool
- Sauna
- Laundry Self Service
- Direct Dial Phone
- Barbeque Grill
- Lounge/Bar
- Non-smoking Rooms
- WiFi Hotspot
- Internet Free
- Private Pool
Ages Allowed- Young Child (2 -6 years)
- Child (7 -12 years)
- Infant (0 - 1 year)
- Teenager (13 - 17 years)
- Adult (18 - 64 years)
- Senior (65+ years)
Property TypeBed Type- Double
- King
- Queen
- Twin
- Single
GradingLocation CategoryoOff-street parking for 6 cars
oGarage space for 2 cars
oSleeps 14 people in total
o7 air-conditioned bedrooms including:
o2 main bedrooms with en suite bathrooms, walk-in dressing rooms,
king-size beds and 32-inch LCD satellite TVs
o5 bedrooms each featuring 2 single beds
oUnder-floor heating throughout
oOpen-plan entertainment and living area flows outdoors to sprawling pool deck and garden
oStaff quarters
oIn-house housekeeper
oWine cellar
oStorage room
oLarge swimming pool
oCharcoal and gas barbecue facilities
oLarge sauna
o2 safes (including a walk-in safe)
oLounge area features a 50-inch plasma satellite TV and DVD system
oiPod dock facility
oWiFi facilities
oAlarm-linked to armed response security system
(Services that are offered at additional cost to guest) 1. PAYMENT TERMS AND CONDITIONS
In order to confirm a booking, Cape Arcadia requires a 50% non-refundable deposit.
Full balance is required 45 days prior to arrival date.
If the payment is not received on time, the booking will automatically be released.
If the booking is made 45 days or less prior to arrival date, full payment is required to
confirm the booking.
2. METHOD OF PAYMENT
Payment can be made either by:
(i) bank transfer to the bank account detailed on the Booking Form (payment confirmation should be emailed or faxed to our office) or
(ii) Contact Cape Arcadia for the credit card authorisation form
Please note that a 4% surcharge will apply to credit card payments.
All prices referred to herein and/or quoted are in South African Rands and inclusive of value added tax.
If you intend paying the deposit and balance by credit card we suggest you complete the instructions on the attached credit card authorization form when making your booking so we are able to debit your credit card on the due date. We will email you confirmation that this has been done.
3. CANCELLATION TERMS AND CONDITIONS:
90 days or more prior to check-in date: Full deposit will be forfeited
31- 90 days prior to check-in date: 50% refund on the full amount
0 – 30 days prior to check-in date: Full payment will be forfeited
Should payment not be received timeously, Cape Arcadia reserves the right to automatically
cancel such reserved accommodation.
Cancellations are valid only if advised and accepted in writing by facsimile or e-mail. In the
event of an early departure by the tenant, Cape Arcadia reserves the right to charge for the full original booking.
4. CHANGES AND CANCELLATION BY CAPE ARCADIA
In the exceptional circumstance where Cape Arcadia can no longer provide you with the property booked or the same Rental Period, you will have the following choices: (i) Accept an alternative property that Cape Arcadia is able to offer to you for the same rental period (ii) Accept the change in the rental period proposed by Cape Arcadia. Cape Arcadia will consider refunding the sums paid if it has not been able to provide you with one of the options above to your satisfaction. Cape Arcadia shall not be liable for any cancellation charges for travel arrangements or any further claims by you or anyone else in your party.
5. SECURITY DEPOSIT
You will be notified of the separate security deposit, which will be in addition to the rental.
(10% of the total booking) This must be paid on arrival. The security deposit will be held against the cost of any loss, damage or breakages to the property or its contents, as well as any telephone/ internet charges. You shall be liable for any deterioration or damages caused to the furniture/utilities contained in the property as well as costs related to the loss of remote controls and access discs provided to you on the first day of the rental period. Any charges to be deducted from the security deposit will be notified to you within 10 days of the end of the rental period and these charges will be deducted from your security deposit or if necessary, from your credit card.
6. CHECK-IN AND CHECK-OUT TIME
Check in time is at 2pm on the day of arrival and check out time at 10am on the day of departure. We will try to accommodate reasonable requests for an early check-in or late departure but this cannot be guaranteed without payment of an additional fee to secure the property.
7. MAXIMUM NUMBER OF GUESTS
Only those persons named in the contract may use the property and under no circumstances may the total number of people sleeping at the property exceed the maximum number in the contract.
8. TENANT RESPONSIBLITY
The person signing the Booking Form is responsible for the behaviour of everyone using the rental property during the rental period.
If in the opinion of Cape Arcadia, the owner, or any other person in authority, you or a member of your group behaves in a manner which causes or is likely to cause a danger, excessive disturbance (i.e. to neighbours), or damage to the property, your agreement may be terminated immediately and you shall be asked to leave the property.
In this event you shall not receive any refund and you shall be fully liable for any expense incurred as a result of your behaviour or the behaviour of the persons in your group.
9. NOISE/NEIGHBOR DISTURBANCE
It is not considered acceptable to make excessive noise including playing loud music and such behaviour will not be tolerated as the properties are in a quiet residential area . Whilst we want you to enjoy our facilities the management of Cape Arcadia cannot accept responsibility for any legal or police action that may occur due to after hour’s noise disturbance.
10. SAFES AND ALARMS
Please note that the property has two safes. Please ensure that all your valuables are safely locked away at all times. It is the responsibility of the persons named on the booking form and those accompanying them to fully insure their personal items and also to keep the property properly secured by setting the alarms and securing all doors and windows when going out. The tenant shall not be entitled to make any duplicates of any access tags in respect of the property and shall upon departure deliver all access tags and remote controls to Cape Arcadia. By any loss or damage, the tenants are held responsible to cover the costs.
Further details regarding the Terms and Conditions is available upon request.